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Database software - Order FAQ

Order FAQ

1. I bought the application yesterday, but I still haven"t received the registration key. What should I do?

Perhaps, you have provided an incorrect e-mail during registration, or your mail server was unavailable at that time. Please use the form on the support page, and we will solve the problem in the shortest time possible.

2. I bought the application and received the notification letter. What should I do next?

The letter of the registration notification contains the registration key. Use it to register the trial version of the application.

3. Do I get a discount when I acquire the subsequent version of the application?

Yes. All registered users can upgrade their application version for free within 1 year. For more information, please review the Upgrade Policy document.

4. How long do I have to wait before starting to work with the application after the purchase?

You can start using the application right after the purchase. To do that, you have to download the trial version from our site and register it with the help of the registration key you will receive by e-mail right after the purchase.

5. I have created a database using the trial version I downloaded from the site. Will I lose my work if I buy the full version?

You won"t even need to re-install this database software. All you need to do is register your trial version using the registration key you will receive by e-mail right after the purchase.


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